If you are a Idea Mobile network customer and facing issues like unable to send sms from idea or unable to receive sms from idea mobile number on prepaid and postpaid mode then there could be multiple factors why you are unable to send or receive sms idea, check out the reasons below which you are facing.
Unable to Send or Receive SMS on Idea
Unable to Receive sms Idea India
Below are the reasons for not receiving sms on Idea mobile network for prepaid and postpaid.
Unable to Receive SMS on Idea
1. New Idea 4G SIM:
If you took a new Idea 4G SIM then for 24 hours you will not be receiving any sms on your mobile number, 24 hours is since the time of activation of your new idea sim.
Here, It can be like even you are Old idea customer but took new idea sim for example your existing idea sim is not working, or stolen/lost sim.
2. Do Not Disturb Service:
You might have activated Do Not Disturb service, if so you will not be receiving sms from the providers.
3. Message App Memory:
Check the phone message app memory is full or not
Unable to Send SMS from Idea
Reasons why you are unable to send sms on idea are below.
Unable to send sms idea
1. Wrong SMS Message Centre Number
If you are not able to send sms from idea then your mobile Message Centre number could be wrong, Go to your Message Settings and check for the correct Idea SMS Center Number, check this link for Idea SMS Center Number for all Circles By State
2. Newly Activated SIM
If you changed or Upgraded to New 4G SIM then you will not be able to send sms message from your idea mobile number for 24 hours, this is beacuse of a security measurement from the mobile network.
3. Not Used SMS Service
If you did not sent any sms from the last 6 months there could be chance that your mobile network provider may cancel the sms service on your idea mobile number. Just call to the Idea customer care and ask them to reactivate message sms service so that you can send sms.
4. Wrong Date and Time
Check your mobile phone Date and Time, if the date or time is wrong in your mobile phone then ther could be chance that you will not be able to send sms from idea number.
Extra Check: If you are still facing issue of unable to send sms from idea then keep your Idea Mobile network in Manual Mode in Network Settings.